Medical Assistance (MA) Specialist

Cassia, a leading provider of senior care and services, has an exciting opportunity for an experienced Medical Assistance Specialist to join our team! In this role, you will assist residents and families with Medical Assistance (MA) application procedures.  You will play a critical role in helping ensure compliance, timeliness, and accuracy of MA application submissions and follow-ups.

Our ideal candidate should have 3+ years’ experience with MA application processing as well as knowledge of regulations and privacy laws.  Based at our Edina, MN corporate office, you will enjoy a welcoming environment with supportive leadership and a friendly team who are dedicated to the well-being of our residents.

This is a Full-Time, benefit eligible position with the potential to work remotely with a hybrid schedule after training is completed.

Pay rate: $45,000 to $55,000 depending on experience

Medical Assistance Specialist Responsibilities:

• Assist residents and families with Medical Assistance application procedures.
• Provide education to residents and families on MA coverage, spend-downs and responsibilities.
• Verify that applications have been submitted by deadlines set by county.
• Maintain status records of all residents on Aging reports as MA pending.
• Notify AR billing and collection staff as needed.
• Maintain tracking records for all accounts assigned.
• Maintain positive working relationships with county case workers.
• Perform other related duties and tasks as assigned.

• 3+ years’ experience MA application processing. 
• Proficient with word-processing and spreadsheet applications.
• Must be familiar with Accounts Receivable software.
• Strong understanding of MA regulations and privacy laws.
• Detail oriented with strong organizational and analytical problem-solving skills.
• Excellent interpersonal, communication, and customer service skills. 
• Ability to work independently while contributing to a collaborative team environment.

• Competitive Pay with credit for experience
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
• Collaborative and Inclusive Work Culture
• Employee Assistance program with free confidential counseling/coaching for self and family members

Location: 7171 Ohms Lane, Edina, MN 55439

About Us:

Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Edina, MN, our home office supports a network of senior living communities and services across multiple states.

At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.cassialife.org/

Join us and become part of a nonprofit organization that truly makes a difference!